HPA

The enhancements and new features of our HPA member experience provide convenient access and a more tailored experience for our members. Members can access important features like digital ID cards, comprehensive plan details, and view claims. Members can easily view and manage their benefits, access detailed insurance information, and submit claims online with improved user-friendly layouts. Additionally, the availability of personalized support options ensures that members can get assistance in a way that suits their preferences, enhancing their overall experience and satisfaction with the service.

HPA Member Experience

Personify Health launches a new integrated member experience that includes Wellbeing and Engagement, Navigation, and Health Plan Administration.

Learn More

My Plans & Benefits Page

New “My Plans" and “Benefits" pages cater to your goals and transform benefits navigation, offering clarity and one-stop access to resources. Make finding and using benefits a breeze.

Learn More

Insurance Plan Details Page

Unlock streamlined health plan management with our new My Plans page – conveniently consolidated medical, dental, and vision information. More clarity for members, less admin for you and your team.

Learn More

Dedicated Claims Page

Empower employees with a user-friendly claims page right within their personalized health platform. Simplify tracking, increase transparency, and reduce HR workload for a healthier, happier workforce.

Learn More

Support Flow

Save time and drive engagement. Equip members with self-serve FAQ articles, intelligent Q&A, and seamless connection to live support by phone or in-app chat.