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What's new
We’re excited to introduce a new dedicated claims page, giving your employees a clear, easy-to-understand view of their medical claims—all in one place, their personalized health platform. Members can now track claims for themselves and their dependents, see cost breakdowns, and access real-time status updates. At Personify Health, we’re committed to simplifying the healthcare experience, and that’s exactly what our claims page will help with. It’s designed for simplicity, making it easier than ever to understand what’s covered and what they owe. No more finding their way through multiple portals or struggling with complex explanations.
Why it matters
It’s no secret employees often feel overwhelmed by medical claims, leading to unnecessary stress and disengagement with their benefits. A seamless claims experience empowers them to make informed healthcare decisions, improving both financial wellbeing and health outcomes. For HR teams, this means fewer claims-related inquiries and stronger benefits engagement. Ultimately, a better claims experience supports a healthier, more satisfied workforce—benefiting both your employees and your organization. In short, it amounts to less tracking down, less decoding cryptic claims, more focusing on what matters, so you can too.
Key Benefits
This enhancement reduces employee confusion and frustration by providing more transparency into healthcare costs and coverage in intuitive fashion. It helps employees catch billing errors, avoid overpayments, and plan for out-of-pocket expenses more effectively. By making claims easier to track, employees are more likely to choose cost-effective, in-network care and engage with preventive services. Fewer claims-related questions mean less administrative burden on HR teams. Even better, greater clarity builds trust in your benefits program.
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Other Enhancement Releases
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HPA Member Experience
Personify Health launches a new integrated member experience that includes Wellbeing and Engagement, Navigation, and Health Plan Administration.
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My Plans and Benefits Page
New “My Plans" and “Benefits" pages cater to your goals and transform benefits navigation, offering clarity and one-stop access to resources. Make finding and using benefits a breeze.
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Insurance Plan Details Page
Unlock streamlined health plan management with our new My Plans page – conveniently consolidated medical, dental, and vision information. More clarity for members, less admin for you and your team.
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Support Flow
Save time and drive engagement. Equip members with self-serve FAQ articles, intelligent Q&A, and seamless connection to live support by phone or in-app chat.
Health Benefits for Fortune 500, Global, and Mid-Sized Organizations
Learn why we are a good match for you and your people
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Why Virgin Pulse and HealthComp Make a Good Match for Your Organization
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Engaging Hard-to-Reach Populations
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Driving Critical Behavior Change for Obesity, Hypertension, and Diabetes
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Where to find us
Conference Board West
March 18-20
San Diego, CA
Health Evolution Summit
April 3-5
Laguna Beach, CA
Thrive Summit
April 9-11
Atlanta, GA
Conference Board East
April 15-17
New York City, NY
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