Personify Health Clients

Creating a rewarding experience for your members

Written by Personify Health | July 7, 2025

Game-changing rewards & incentives 

You know your people best—their needs, interests, and goals. A key part of your program's success is motivating your people to engage in their health and wellbeing. That’s where we can help.  

Driving sustained engagement and behavior change requires a smart mix of extrinsic and intrinsic rewards. Layer in a touch of gamification, and you have an irresistible combination that will keep members coming back for more and talking about it at the (virtual) water cooler. 

A winning playbook 

One size does not fit all in the realm of rewards. Our incentive optimization and fulfillment capabilities make it easy for organizations to deliver an effective member experience. A customized approach can elevate the impact of your program.

 

Behavior change science and expertise are core to everything we do. Rewards and incentive designs are no exception. We offer all the reward capabilities you need orchestrated with proven methodology and program design best practices to drive the sustained engagement and healthy actions you’re looking for.  

Below, you’ll find tips and ideas you can discuss with your team. Our goal is to help you analyze how your incentives strategy aligns with the effort and achievements of your people.  

Game Design 

With the flexibility of our program’s infrastructure, you can design your program in a way that members can earn their rewards within a full quarter or a full year. 

A Program Year is a 12-month period that usually aligns with the calendar year. This period is usually aligned with your benefit year and can frame rewarding parameters (i.e. complete your HRA by the end of the program year). 

A Game can either be a 12-month period or quarterly increments. Our most engaging programs are on a quarterly cadence to ensure a fresh start for all members. A quarterly model also gives your new hires the opportunity to jump into a new game. 

 

Another key part of your strategy is your program design models, which include:  

 

 

Globally relevant & localized rewards 

Regionally relevant rewards have never been easier. With segmentation, globally applicable options, and an international rewards mall and distribution centers, we provide localized rewards that hit home.  

Use reward segments to tailor incentive availability, amount, earning frequency, and even what features and programs are promoted to whom. 

 

Extrinsic & intrinsic motivation 

Rewards and motivators as unique as your population and what drives them. Strike the perfect balance between extrinsic and intrinsic rewards to motivate your members. Why not blend gamification with tangible rewards to create a compelling incentive structure that drives continuous engagement and behavior change?  

Extrinsic rewards can include on-platform and off-platform rewards, ranging from Rewards Cash, gift cards, merchandise, charitable donations, HSA/HRA deposits, and paycheck stipends. We offer two types of extrinsic incentive offerings: 

  • On-Platform Incentives allow for instant gratification because members can immediately and seamlessly redeem their rewards within the game.  
  • Off-Platform incentives restrict the member from instantly redeeming their reward when they complete an action. Off-platform rewarding is facilitated by the client through various ways (paycheck, premium credit, HAS, or gift cards).  

 

Intrinsic rewards allow you to elicit excitement and motivate members with Friends & Family, Virtual Trophies, Shoutouts, Leaderboards, and Challenges. These types of rewards can also include motivation that stems from internal rewards or doing something simply for the pleasure of it (e.g., I went golfing because it is fun).

Additionally, we offer platform rewards, such as a visual progress bar on the home page, personal stats, trophy case, or in-app nudges and cues. 

 

 

Review progress and performance 

Embrace the power of data and prediction models to refine your rewards strategy. Through our Reporting Dashboards, you have access to intuitive, self-serve tools to monitor & measure impact. These Dashboards help you monitor and measure the impact of your programs in real-time and make data-driven decisions for program improvement. Through our Reporting Dashboards, Client Admin Portal users can monitor:  

  • Engagement & Enrollment 
  • Incentives 
  • Levels and Earnings 
  • Rewardable Actions* 
  • Trends 
  • Coaching 
  • Health Check  
  • And more! 

Learn more and explore our Reporting Dashboards:

  

 

We’re here to help you personalize your members’ experiences 

Let us work with you to develop the incentive design that best fits your unique program goals and population needs. See how your Personify Health team can help you harness the power of tailored incentives, flexible designs, and strategic partnerships to elevate your rewards and incentives strategy.  

Together, we can pave the way for a more engaging and rewarding future for your members.