Support for those impacted by the Los Angeles Fires

As the Los Angeles community contends with the devastating wildfires sweeping through the area, we want you to know that you remain the core focus of our mission. We extend our deepest concerns and heartfelt sympathies to our clients, the members of our Personify Health community, and all those enduring the impacts of these tragic events.

In moments when unforeseen disasters disrupt our lives and challenge our peace of mind, it becomes all the more crucial to be able to easily recall the resources and support available to help ease the burden during such distressing times.

I am struggling with anxiety and stress

During these trying times, it is crucial to not only care for your physical well-being but also safeguard your mental health. Please know that our care team is here to provide unwavering support for both aspects of your health needs. For assistance, guidance, or simply a reassuring voice, reach out to us using the phone number on your member ID card. We're committed to standing with you through every step of this challenging period.

You can also call or text the Disaster Distress Helpline at 1-800-985-5990. This national hotline provides free 24/7, crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.

I am searching for local resources and support

General

To view real time evacuation, shelter, and other information: https://lacounty.gov/emergency/ 

211 LA: Call 211, a trusted community resource, providing 24/7 multilingual support to individuals and families in need.

Transportation
Uber: Free transport up to $40 to a shelter in LA country, use code: WILDFIRE25

Lyft: Free transport up to $25, use code: CAFIRERELIEF2

Lodging
Airbnb: has partnered with 211 LA to provide free temporary housing. 

Big Bear town: Go to town website for free and discounted listings

Visit Anaheim: Go to city website for discounted hotels

Shelters
* Westwood Recreation Center: 1350 S. Sepulveda, Los Angeles

* Pasadena Civic Auditorium: 300 E. Green St, Pasadena

* El Camino Real Charter High School: 5440 Valley Circle Blvd., Woodland Hills

* Ritchie Valens Recreation Center: 10736 Laurel Canyon Blvd, Pacoima

* Sepulveda Recreation Center: Address: 8825 Kester Avenue, Panorama City 

Communication

AT&T: free text, data, and calling through Feb 6 in wildfire areas

Verizon: free text, data, and calling in wildfire areas

Other
Planet Fitness: Free showers, lockers, and WiFi for first responders and evacuees

Tips
If you need to evacuate, remember the 6 Ps:

1. People and pets (and pet food)
2. Papers, phone numbers and important documents (passports, house deed, birth certificates, SSN)
3. Prescriptions, vitamins, and eyeglasses
4. Pictures
5. Personal devices (including chargers
6. and Plastic (credit cards and cash)

If you have time, record and photograph every room in your house and all valuables or high priced items.

We are here to help

Please take good care of yourselves and each other. If members need help finding a doctor, refilling\ prescriptions, or are in need of other healthcare services, please encourage them to reach out using the number on their member ID card. Let's work through these obstacles together, thoughtfully and thoroughly. We're here to help.