---
title: "Introducing the New Member Experience: Making healthier easier and less costly"
description: Our new experience brings together health insights, evidence-based guidance, and more relevant next-best actions.
image: https://community.personifyhealth.com/hubfs/Featured-Img-New-EMX%20(1).jpg
---
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Personify Health Client Blog
# Introducing the New Member Experience: Making healthier easier and less costly
by [**Personify Health**](https://community.personifyhealth.com/author/personify-health) on October 28, 2026
Healthcare costs continue to rise, increasing the need for solutions that help people take meaningful action earlier and support better health outcomes. At the same time, members expect simpler, more personalized ways to navigate their health and find the resources most relevant to them.
Building on its longstanding strength in engagement, Personify Health is introducing a new member experience designed to meet both needs. By bringing together health insights, evidence-based guidance, and more relevant next-best actions, the experience makes it easier for members to understand what matters most, connect with the right support when it's relevant to them, and take meaningful steps toward better health.
#### Building on our strength in engagement
For more than 20 years, engagement has been at the heart of how we help people take an active role in their health. The new member experience builds upon that foundation, combining evidence-based best practices with a consumer-grade experience that connects health insights, programs, and actions into a more seamless, personalized journey. Members can better understand what matters most, take meaningful action, and make progress toward better health and wellbeing.
See the new member experience in action: Take an interactive tour to explore the redesigned homepage, personalized guidance, streamlined navigation, and other enhancements designed to help members navigate their health journey with greater confidence.
[](https://embed.getsmartcue.com/IJWPTKT4)
Why this matters: The new member experience helps connect members to relevant benefits, programs, and support earlier in their health journey. By making meaningful action easier, it can help organizations get more value from the health and wellbeing programs and resources they've already invested in.
What clients can expect:The new member experience makes it easier for members to engage with the resources, programs, and benefits already available to them. As the experience rolls out over time, clients can work with their Personify Health team to understand timing, available features, and any opportunities to prepare for adoption. This transition is designed to be thoughtful and phased, helping organizations introduce the experience with confidence.
At its core, the new member experience is designed to make healthier easier by helping members understand their next best actions on their health and stay engaged in this journey.
#### Personalized Wellness Plans
At the heart of the new member experience are Personalized Wellness Plans, which deliver a simpler, more guided path to better health. Powered by the platform’s intelligence engine and grounded in evidence-based practices, Personalized Wellness Plans use available member data to surface relevant guidance and help members focus on what matters most. As their health needs, behaviors, and progress evolve, recommendations adapt to provide clear, meaningful next steps.
[.png?width=1913&height=951&name=PWP-Demo%20(1).png)](https://embed.getsmartcue.com/IPY2QWGS)
[Learn More](https://community.personifyhealth.com/personalized-wellness-plans-a-smarter-path-to-better-health)
#### Connecting engagement to better outcomes
A better member experience isn't simply about making the platform more intuitive. It's about turning engagement into meaningful health actions that can improve outcomes and create measurable value for organizations.
The new member experience is designed to:
- Drive smarter engagement: Personalized guidance, streamlined experiences, and relevant next steps help members stay engaged with their health.
- Support better health outcomes: Timely, individualized recommendations help members focus on high-value actions and build healthier behaviors.
- Help support healthcare cost containment:Connecting members with preventive care, evidence-based programs, and appropriate support earlier can help address health needs before they become more costly.
- Create greater organizational value: More meaningful engagement and health actions help organizations maximize the value of their health and wellbeing investments.
By connecting personalization, engagement, and meaningful action, the new member experience creates a clearer path from participation to better health and business outcomes.
#### Better health, made easier
The future isn't about asking people to engage more. It's about making every engagement matter more. By helping members connect with the right resources, programs, and next steps at the right time, the new member experience is designed to make healthier easier for members while helping organizations achieve meaningful business outcomes.
Interested in learning when the new member experience may become available to your organization? Connect with your Personify Health Account Team to discuss rollout timing, upcoming capabilities, and what to expect.
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